Maintenance
ISD-Tech can provide a flexible and scalable service solution tailored to your requirements.
We have the experience and coverage to service and maintain electronic security systems throughout Europe, the Middle East and Africa via our network of UK offices and our overseas alliance partners.
We provide a range of service and support contracts to our clients, some of the key benefits include:
- Access to our 24/7 call centre
- Technicians trained to factory level on key products
- Guaranteed response times to attend site and complete fix on faults
- Stock holding of spare parts
- Remote assistance and configuration
- Planned preventive maintenance inspection
- Software upgrades and firmware updates
- Reduced system operating costs and cost of ownership
Our existing customer base enjoy the advantage of guaranteed response times to service calls, fixed and discounted labour rates and single point call logging.
Single Point Call Logging
Use our one point of contact system for your service calls and we manage the whole process on your behalf while keeping you updated of any developments.
Allowing ISD-Tech to manage, service and maintain disciplines within your security system will provide a more efficient delivery of service and a cleaner reporting chain and reduced cost of ownership.
ISD-Tech provides clients with service support, preventive maintenance and reactive service calls.
Products we currently maintain as part of our single point call logging contract include:
- Access control
- Automated car park barriers and speed gates
- CCTV systems
- External perimeter and intruder detection systems
- ID card printer maintenance
- Intercom / help point systems
- Turnstiles and pass gates
For more information on our service support contracts please email sales@isd-tech.com or contact us.
