Company Profile
Customer-focused
security solutions

With international delivery
and maintenance

ISD Tech News

NEW HIRE CONTINUES EXPANSION AT ISD TECH



The appointment signals the growing demand for growing demand for the systems integrator’s compliant and technically robust life safety services


CAMBERLEY, SURREY, 29 NOVEMBER 2016 – ISD Tech, an agile life safety and security systems integrator, announces today the appointment of Richard Gates to the position of Life Safety Project Design Engineer based out of the company’s headquarters in Camberley, Surrey.


Reporting to Managing Director, Nicky Stokes, Richard will be pivotal in supporting ISD Tech’s growing life safety services offerings, working closely with both the sales and operations teams. His appointment follows ISD Tech’s 2014 expansion in include design, installation, commissioning and maintenance of fire detection systems. Since that time, the company has offered turnkey fire detection and alarm systems together with its established business in the delivery of integrated security solutions. Accredited by the independent fire protection industry body BAFE and fully BS5839 compliant, capabilities include integration of fire detection and alarms, life safety systems, smoke detection (including VESDA systems for very early smoke detection), heat detection, disabled refuge call points and PA/VA systems.


Gates remit is to ensure the continued customer centric approach, expert in-house systems design and high quality services that have become ISD Tech’s signature, which is sustaining the company’s continued growth. He will be responsible for ensuring compliant and technically robust life safety systems design and will support the operations team during the full life-cycle of customers’ life-safety solutions, from installation, commissioning through to on-going maintenance. Bates brings with him nearly ten years’ fire and life safety systems experience gained in project management and systems design roles where he was responsible for £multi-million projects across a broad range of industry sectors. He has held posts at Alpha Peerless Fire Systems, Protec Fire Detection with his most recent tenure at Mansfield Property Maintenance.


Commenting on his appointment, Richard Gates, Life Safety Systems Project Design Engineer at ISD Tech commented: “I’m looking forward to applying my skills and knowledge to build upon ISD Tech’s success in delivering innovative and compliant life safety systems. As many businesses look to improve the safety of their staff and facilities with the latest fire detection technologies, this is a great time to join a fast-growing company that is implementing some of the most advanced and proven fire detection and life safety solutions in the world.”


Nicky Stokes, Managing Director, ISD Tech, added: “Richard brings with him a wealth of technical skills, an excellent understanding of BS5839 and experience of delivering complex projects in with demanding timescales both on time and on budget. He will be pivotal in supporting both new and existing customers and ensuring we stay ahead of the curve on future regulations and compliance.


“Our continued growth is a commendation of our strategic decision two years ago to bring fire and life safety system into our portfolio of services. ISD Tech is perfectly positioned to take advantage of the rising demand for solutions such as VESDA, particularly off the back of life safety projects we have completed at several schools and our success at Imperial College London, where we demonstrated our innovative approach and saved the university more than £70,000 by utilising abseil technicians to install the system.”


Nicky continued: “With the continuing trend toward organisations wanting to engage a single source partner for all their security and life safety needs, we can offer customers a truly turnkey service for the complete lifecycle of their fire and security systems, which delivers economies of scale, on-going costs savings and operational efficiencies while complying with the highest regulations”


ISD TECH HIRES COMMERCIAL OPERATIONS MANAGER


Appointment sees continued investment in infrastructure for the fast growing security and life safety integrator


CAMBERLEY, SURREY, 16 SEPTEMBER 2016 – ISD Tech, an agile life safety and security systems integrator, announces today the appointment of Brian Laney to the position of Commercial Operations Manager based out of the company’s headquarters in Camberley, Surrey.


Reporting to Managing Director, Nicky Stokes, Brian will be responsible for overseeing installation, commissioning, maintenance and monitoring for new and on-going projects as well as managing key existing accounts and small works. He will lead ISD Tech’s UK-wide engineering and service department taking on a range of staff management disciplines as well as executive profit and loss responsibility.


His remit is to ensure the continued holistic approach, high quality and customer centric services that have become ISD Tech’s signature, which is underpinning the company’s current growth surge. By overseeing ISD Tech’s operations team, Brian will support the continued delivery of integrated security and life safety projects on time and on budget to the very highest standards, as well as maintaining the company’s highest levels of accreditations with both technology partners and industry associations.


Brian brings with him twenty years’ security industry experience from a range of operational roles, first starting his security career as an installation engineer and progressing through the ranks to senior management roles. With a strong technical background, he has a deep knowledge of surveillance, access and intruder systems as well as monitoring services. This is backed by his leadership during the successful roll outs of high profile projects across a range of industries including major high street brands through to blue-chip enterprise organisations. During Brian’s tenure at SECOM Plc he held a number of senior operational roles and most recently headed up operations at Servest Security Services Ltd.


Commenting on his appointment, Brian Laney, Commercial Operations at ISD Tech said: “I’m relishing the challenge of managing an engineering and service team in a fast growing company and building upon ISD Tech’s success. ISD Tech provides integrated security and life safety for a diverse set of customers and I’m keen to maintain operational excellence and outstanding customer satisfaction levels during a time of such rapid growth.”


Nicky Stokes, Managing Director, ISD Tech added: “We are gaining a reputation as one of the fastest growing and agile security and life safety integrators in the UK. Brian brings with him a wealth of experience in developing and growing engineering and service departments underpinned by robust procedures and processes that will support our continued growth through the acquisition of new customers and the management of existing accounts.


“We are renowned for implementing the most innovative solutions in often complex and demanding environments to extremely tight deadlines and Brian’s appointment supports our strategy to continue to lead the market in terms of innovation and by delivering efficient, customer focussed services throughout the lifecycle of our customers’ security and life safety solutions.”


ISD TECH SKILLS UP TO OFFER GALLAGHER ACCESS CONTROL


New partnership signals ISD Tech’s global growth and the company’s ability to deliver enterprise-level access control solutions



CAMBERLEY, SURREY 02 SEPTEMBER 2016 – ISD Tech, an agile fire and security systems integrator, announces that it has become a certified Gallagher Channel Partner and is authorised to sell, support and service Gallagher access control.


Seen as one of the UK’s fastest growing fire and security systems integrators, ISD Tech was selected, trained and accredited by Gallagher for the integration and installation of its products and in doing so, ensures customers are delivered a robust and secure system through outstanding customer service and expertise.


ISD Tech can now offer Gallagher access control and provide customers with full control of the movement of staff, visitors and vehicles, while allowing them to manage their businesses through policy enforcement and ensure the security of physical and intellectual assets.


Commenting Nicky Stokes, Managing Director of ISD Tech, said: “We have a wealth of experience in deploying and maintaining access control solutions for a range of customers both here in the UK and globally. Becoming a Gallagher Certified Channel Partner allows us to build upon this success and further meet the access management needs of a wider range of customers from corporate enterprises and multi-site organisations through to large national infrastructure facilities and multi-tenanted buildings.


“We have been impressed with the reliability and performance of the Gallagher systems we have installed thus far, and by Gallagher’s outstanding customer support. We look forward to implementing many further Gallagher security solutions in the UK and beyond.”


Gordon Swallow, Strategic Business Development Manager at Gallagher, added: “We are thrilled to welcome ISD Tech onto our certified channel program. We have been impressed with the expertise of ISD Tech’s engineers, forward-thinking sales team and the company’s customer-centric approach. Gallagher access control solutions suit all levels of security from fully monitored access control for critical national infrastructure through to cost-effective wireless options, meaning that ISD Tech can meet a range of access control requirements. We look forward to supporting ISD Tech as the company continues on its rapid growth trajectory.”


ISD TECH CERTIFIED TO OFFER SOFTWARE HOUSE C·CURE 9000


New certification demonstrates ISD Tech’s increasing footprint within the corporate enterprise sector and the company’s ability to deliver highly integrated and multi-site security management solutions


CAMBERLEY, SURREY 11 JULY 2016 – ISD Tech, an agile fire and security systems integrator, announces today that is has been accepted onto the Tyco Security Products Software House Dealer Certification Program.


As one of the security industry’s most rigorous technical certifications, the program is designed to ensure that only the most highly trained security integrators install and support Software House solutions. By being accepted onto the programme this now enables ISD Tech to offer its rapidly growing customer base the implementation and maintenance of C·Cure 9000, one of the industry’s most powerful and flexible security management systems.


Commenting Nicky Stokes, Managing Director of ISD Tech, said: “This registered certification reinforces our commitment to offer customers unified and flexible security solutions. The C·Cure 9000 offering allows organisations to choose best-of-breed video, access control, intrusion, fire and real-time location, as well as other security products providing complete situational awareness, which enables security operatives to respond more efficiently and effectively to everyday incidents through to full-scale emergencies.”


Alan Riegler, Sales Director for Tyco Security Products, stated: “We are pleased to be able to introduce ISD Tech onto our channel program as a fast growing and forward-thinking systems integrator. C·Cure 9000 will enable ISD Tech to offer customers a solution that is globally recognised as a leading, enterprise level security solution.”


ISD TECH TO MAKE ITS DEBUT AT CLOUD EXPO EUROPE


ISD Tech, the physical security integrator, will demonstrate cloud-based access control and video management software at the world’s biggest cloud event


CAMBERLEY, SURREY, 06 APRIL 2016 – ISD Tech, one of the UK’s fastest growing physical security systems integrators, announces today that it will make its first appearance as an exhibitor at Cloud Expo Europe on 12-13 April, 2016 at London’s ExCel on stand 148.





Participation at the event cements ISD Tech’s forward-thinking commitment to deliver truly open platform, flexible and futureproof security solutions. This is also demonstrated by the company’s rapid growth that saw a 40% increase in revenue in 2015 that was driven in part by the rise in the number of cloud-based security deployments ISD Tech completed for commercial customers from a broad range of industry sectors both in the UK and internationally.


During Cloud Expo Europe, ISD Tech will team up with two strategic partners; Brivo a world leader in cloud-based physical access control systems and Eagle Eye Networks, which delivers the world’s first on-demand cloud-based security and business intelligence video management software (VMS).


Commenting, Nicky Stokes, Managing Director of ISD Tech, said: “We’re excited to be involved in Cloud Expo, which as a security systems integrator, clearly signals how organisations are now embracing innovative and cloud-based technology as we start to see a real shift away from traditional closed-protocol and analogue security systems, especially as organisations are now looking to upgrade aged systems.


“During Cloud Expo we will demonstrate how the integration of Brivo OnAir and Eagle Eye VMS is providing customers with a comprehensive, easy to use and innovative security management solution. Particularly suited to multi-site organisations, this seamlessly integrated solution is both cost effective to implement via remote deployment and offers businesses the flexibility to scale and adapt their security operations, effectively futureproofing their security investments”.


To see the technology in action, visit stand 148 at Cloud Expo Europe on 12-13 April 2016


ISD TECH APPOINTS INTERNATIONAL KEY ACCOUNT DIRECTOR


Senior appointment reflects the life safety and security integrator’s rapid growth surge and extended global reach


CAMBERLEY, SURREY, 31 MARCH 2016 - ISD Tech, an agile life safety and security systems integrator, announces today the appointment of Gary Aimson to the position of International Key Account Director based out of the company’s headquarters in Camberley, Surrey.


Reporting to Managing Director, Nicky Stokes, Gary will be responsible for business development to support ISD Tech’s aggressive growth plans both in the UK and across core Europe, Middle East and Africa (EMEA) markets and beyond. His other main duty will be to manage key international accounts, which underpins ISD Tech’s commitment to delivering truly holistic and customer-focused integrated life safety and security solutions.


Consistently overachieving sales targets as well as other strategic objectives, Gary brings with him over twenty years’ security industry experience gained through various sales and account management roles. He most recently held senior business development positions at access control vendor, TDSi and before that completed a five-year tenure with security systems integrator, Reliance High-Tech. Working for both manufacturers and integrators, has given Gary expert industry knowledge and a strong technical background across video surveillance, access control, security management platforms and the delivery of tightly integrated security solutions.


Commenting, Gary Aimson, International Key Account Director at ISD Tech, said: “Joining ISD Tech presented a fantastic opportunity to be part of fast paced and growing company that has a passion for customer service and technology. A 2008 family-founded business, ISD Tech has quickly penetrated the enterprise market, consistently delivering complex and multi-site life safety and security solutions for a range of blue-chip customers. I am very excited to have the chance to help build on these recent achievements both here in the UK and internationally.”


Nicky Stokes, ISD Tech, Managing Director, added: “Gary’s industry experience, track record in solution sales and technical knowledge will bring huge benefits to the continued growth of our business and the support of our customers. His directorship will ensure we continue to take a very personalised and consultative approach in helping our customers manage their risk, while providing them with first-class life safety and security services.”


The appointment follows ISD Tech’s continued growth surge that saw a 40% increase in revenue in 2015 as a result of a winning a number of key global customers from across IT services, high-end retail and critical infrastructure sectors. The increase in revenue was also determined by ISD Tech’s decision to bring life safety systems into its portfolio of integrated services in late 2014, which has enabled customers to engage ISD Tech as a single source partner for both fire and security, offering businesses significant cost savings and operational efficiencies.


ISD TECH GEARS UP FOR CONTINUED GROWTH


CAMBERLEY, SURREY, 18 DECEMBER 2015 – After increasing 2015 turnover by 40%, security systems integration specialist ISD Tech has expanded its senior team to meet growing UK and global demand for its fully integrated fire detection and security solutions.


The company attributes its growth surge to an agile partnership approach that enables a painless transition from costly, cumbersome old security models to flexible next-generation web-hosted security services that deliver reduced costs, scalability and ease of use.


ISD Tech has seen strong growth across many of its core sectors such as renewable energy, IT services, education and property development. Recent highlights include installations for world-leading fashion brands in London’s premium retail districts and an innovative abseil-enabled installation of a VESDA very early warning aspirating smoke detection system at Imperial College London.


In addition to domestic UK growth, 2015 saw the company expand its international sales revenue to 65% of turnover, building on worldwide logistics, local in-country support and exceptional global compliance knowledge. Notable projects included a multidisciplinary biometric access control solution for a leading oil company in Oman; an integrated access and security system for a US online retailer’s new China HQ; and networked security for European and Asia branches of a leading US investment bank.


ISD Tech has made a number of key hires to support this growth: Graeme Currie joins as Technical Account Engineer; Gary Sturge as Site Manager; and Sarah Stanton as Project Engineer.




Graeme Currie brings to his new role extensive experience in IP and networked fire and security systems acquired over almost 20 years in senior posts at TYCO/ADT Fire and Security. With strong design skills and in-depth knowledge of security systems from the world’s top manufacturers, Graeme has delivered numerous security solutions from basic operations to highly complex integrated systems within strict budgets and timescales.



The ultimate safe pair of hands, ISD Tech’s new site manager, Gary Sturge, spent 23 years in the Parachute Regiment, where his responsibilities included running military medical centres in extreme conditions ranging from the Arctic to desert, jungle and urban conflict zones. On leaving the Armed Forces, he transferred to the civilian sector to coordinate development of major security installations in the UK and Europe for multinational organisations.



Sarah Stanton joins from Gratte Brothers Security Management, where, as a security project engineer, she supervised CCTV, access control, visitor and traffic management and intruder alarm installations to a NACOSS Gold Standard. She has extensive experience in construction projects across a diverse range of sectors including professional services, information technology, local government, retail, leisure and education.

 


Commenting, Nicky Stokes, Managing Director of ISD Tech said: “Since introducing integrated turnkey fire detection with security alarm systems to our portfolio in late 2014, we’ve seen strong steady growth. Customers trust us to deliver impartial expertise, customised solutions and a quality of support that makes it easy for them to take advantage of advances in security technology without risk or disruption to their business. As part of our strategy to continually reinvest in the business, we are delighted to welcome our new colleagues. They bring added experience and technical expertise that will further benefit our customers, whatever their requirements and wherever in the world their ambitions lie.”


“By acting as a single source partner, we can deliver economies of scale, cost savings and operational efficiencies that offer our customers competitive advantage and measurable benefits. Furthermore, as an independent integrator, we can cherry pick from the best-in-class products and services available to ensure that our customers benefit from optimal performance and maximised return on their security investment.”

ISD TECH ABSEILS INTO AWARD SUCCESS


CAMBERLEY, SURREY, 27 OCTOBER 2015 – ISD Tech, the security systems integration specialist, has received a resounding endorsement from its peers with news that it has been shortlisted as a finalist for three prestigious security industry awards.


Now in their seventeenth year, the Security & Fire Excellence Awards, supported by IFSEC International and FIREX International, have consistently broken new ground in highlighting the best people, projects and processes in the UK’s security sector.


ISD Tech has been shortlisted as a finalist for the International Achievement Award, in recognition of an outstanding achievement or improvement in international sales and exports. Working on projects worldwide for global corporations, the company grew its international sales revenue from 47% in June 2014 to 65% in June 2015, building on the strength of its worldwide logistics knowledge, local support and global compliance expertise.


In the Combined Security & Fire Solution of the Year category, ISD Tech is shortlisted for the delivery of a multi-disciplinary security and fire detection solution with innovative footfall monitoring capabilities at a historic boutique in London’s Bond Street. The solution has improved safety, reduced stock losses and is maximising the performance of in-store promotions for the world-leading luxury fashion brand.


A novel new service that uses an abseil-based system has made the shortlist in the Active Fire Innovation of the Year category. An industry first, the pioneering service has been implemented at Imperial College, London, where it dramatically cut the cost and complexity of installing VESDA very early smoke detection systems. Compared to conventional installation methods, the service can reduce costs five-fold and make enhanced fire protection easier to achieve.


“Xtralis is pleased to work with ISD Tech to develop innovative ways to deploy converged VESDA & ADPRO solutions,” commented Mick Goodfellow, Xtralis VP of Sales for UK, Europe & Middle East. “We are pleased to see installers embracing the unique integration capabilities of Xtralis security and life safety solutions. We look forward to celebrating the Awards with the ISD Tech team and our industry peers.”


Nicky Stokes, Managing Director of ISD Tech said: “We are delighted that all three of our submissions have been shortlisted. We operate in a competitive marketplace alongside some excellent security vendors and integrators, so recognition from our own industry is all the more rewarding. What makes this particularly special is the fact that the three shortlisted awards reflect on the success of our strategic focus in the past year to further strengthen our integrated security proposition by extending our global reach and bringing a full suite of fire detection systems into our portfolio.”


The Security & Fire Excellence Awards 2015 gala final will take place on 25 November 2015 at the London Hilton on Park Lane.


ISD TECH UNIFIES GLOBAL SECURITY FOR EVOLVING SYSTEMS

 

CAMBERLEY, SURREY, 23 SEPTEMBER 2015 – ISD Tech has delivered a unified security and access control solution for software company Evolving Systems to centrally manage the safe flow of people across multiple global locations while reducing costs, raising efficiency and strengthening security practices worldwide.

To support global expansion, leading Evolving Systems wanted to reduce reliance on manned guarding at local sites, standardise disparate access control and security systems, and deliver a scalable solution to support future growth.

A key challenge was to secure buy-in from stakeholders with different needs in the UK, France, Dubai and India for a single unified solution. Following detailed risk studies and feasibility trials, ISD Tech designed and delivered a Brivo Systems’ cloud-based solution to give Evolving Systems centralised control of its access and security functions.




The ability to integrate access control with live viewing, recording and assessment of video streams was precisely the kind of future-proofing stipulated in the brief. The ISD Tech solution has given Evolving Systems user-friendly centralised control via a desktop or mobile Internet browser making it easy to set schedules and view live graphic reports.

With dramatically improved situation awareness of events across its global estate, the Evolving Systems team can immediately respond to actual or perceived threats based on the most accurate, up-to-date information. Exploiting the system’s powerful intelligence and remote monitoring capacity while reducing manpower costs has produced major savings with no fall-off in security and safety levels.

Additional benefits include scope to use real-time access control reports for fire mustering. Other departments such as human resources can operate more efficiently by exchanging data with the new control software without the need for additional re-keying.

Commenting, Lee Odess, Vice President of Marketing, Brivo Systems said: “A reduction in wage bills for security guards has allowed Evolving Systems to divert more resources into R&D and continue to be a global leader in connecting mobile devices worldwide. ISD Tech combined lateral thinking, attention to detail and knowledge of the Brivo solution to allow centralised identity management and tracking of movements across the entire Evolving Systems estate.”

ISD Tech conducted much of the configuration remotely from the UK, which delivered significant cost savings and reduced the number of contractors required while minimising disruption to routine business operations. As a cloud-based system, the installation required only minimal wiring that could be bundled alongside existing structured cabling. The solution also enabled Evolving Systems to leverage its investment in existing hardware by extending its use to security so reducing the costs and carbon footprint of the new installation.

 

ISD TECH WINS SECURITY EXCELLENCE AWARD

 

CAMBERLEY, SURREY, 09 DECEMBER 2014 – ISD Tech has won the Small to Medium Security Installer of the Year category at IFSEC’s Security & Fire Excellence Awards 2014.

The company’s award submission detailed how it had hired livestock to evaluate motion detection while protecting a remote solar power plant and designed an access control system for engineers on an oil & gas exploration vessel operating amid extreme conditions in the Indian Ocean.

IFSEC’s award criteria included workmanship, professionalism and customer support. ISD Tech believes that its unusual case studies may have been world firsts in terms of agility of response and resourceful use of technology.

Speaking at the award ceremony which was held last month at the Hilton Hotel in London, Stephen Hastings, Technical Design Manager at ISD Tech, said: “The judging panel asked entrants to show their ‘star quality’. ISD Tech employs a stellar team who are showing innovation and foresight in exploiting world-class security solutions across the globe. We were short-listed in two other categories, a fact that underlines the breadth of our offering.”

ISD Tech’s management believe the award is testimony to the company’s willingness to implement unusual combinations of equipment, thoroughness of site evaluation and an ability to collate, interpret and act upon enterprise-wide data to empower the end-user with optimum data. The IFSEC awards are not exclusively technology-focused; they are about people, projects and processes and the judges recognised this.

Dedication to finding a viable solution at the solar power plants and many examples of leveraging fit-for-purpose legacy equipment at client sites all endorse ISD Tech’s green credentials. Recent accreditation for fire detection also shows an ability to rationalise whole working methods that are empowering facility managers and allowing them to rethink the way they run their estates based on total site awareness.

The judging panel received a record number of entries and deliberations took two weeks. ISD Tech fought off entries from seven other short-listed installers.

ISD Tech is a turnkey integrator but always shows willingness to address niche challenges. The solar power plant project involving livestock also saw ISD Tech achieve remarkable levels of wireless backhaul over 3G (the only available option) which third parties had previously thought impossible.

The award submission also focused on return on investment and showed how use of access control and video analytics had either reduced wage bills for manned guarding or freed up security officers to protect people and assets in more proactive ways.

 

ISD TECH RECEIVES FIRE CERTIFICATION

 

The rapidly growing security systems integrator extends its capabilities to offer customers turnkey fire and security solutions

CAMBERLEY, SURREY, 21 NOVEMBER 2014 – ISD Tech, an agile and fast growing Surrey-based security systems integrator, today announced that it has achieved BAFE accreditation for the design, commissioning, installation and maintenance of fire detection systems.

“The extension of our capability into fire enables us to offer turnkey fire detection and alarm systems together with integrated security solutions. The expansion is a direct result of our customers wanting the responsiveness and agility we already bring to electronic security. The combined offering means our customers can benefit from those same industry-leading service levels for their fire safety. At the same, engaging ISD Tech as a single source partner, enables organisations to realise significant cost savings and operational efficiencies,” commented Nicky Stokes, Managing Director of ISD Tech.

ISD Tech received the successful certification through the National Security Inspectorate (NSI) Gold scheme, which is approved by BAFE and incorporates fire detection and alarm systems. Inspecting ISD Tech to BAFE SP203, the scheme is acknowledged by the fire and rescue services, government and insurers.

ISD Tech can now offer fully designed, installed and maintained fire detection and alarm systems to the highest industry standards and regulations. ISD Tech has extensive expertise in the design, delivery, maintenance and monitoring of integrated security solutions for an array of commercial customers. With an international reach across Europe, the Middle and Africa, ISD Tech has proven domain expertise across data centre, retail, utilities and critical infrastructure sectors.

ISD Tech is shortlisted in three categories at this year’s Security and Fire Excellence Awards, which showcase the very best companies, products, projects and individuals the security and fire industry has to offer.